Q: What type of hair is this?
A: 100% raw and virgin hair — soft, silky, and tangle-free.

Q: How long will it last?
A: Budget-friendly bundles: 6–12 months | Sadity Luxury Hair: 2+ years with proper care.

Q: How do I care for it?
A: Co-wash before install, use sulfate-free products, wrap at night, and protect from heat.

Q: Can I style or dye it?
A: Yes! Our hair can be straightened, curled, or colored safely.

Q: Do you ship internationally?
A: Yes — 7–10 business days depending on location.
Q: What if there’s an issue with my order?
A: Contact us within 48 hours atsadityhairlabelllc@gmaill.com

Processing Time

All orders are processed within 3-7 business days (excluding weekends and holidays). Custom wigs or special orders may require additional time, which will be noted at checkout.

 Shipping Time

• Standard Shipping (U.S.): 3–7 business days after processing
• Express Shipping (U.S.): 1–3 business days after processing
• International Shipping: 7–10 business days (varies by location)

 Tracking

Once your order ships, you will receive a confirmation email with tracking details.

Shipping Notes

• Sadity Hair Label is not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.
• We recommend double-checking your shipping information to ensure a smooth delivery.

• All sales are final due to the nature of hair products and for hygiene reasons.We do not accept returns or exchanges once hair has been opened, worn, or altered. If there is an issue with your order (wrong length, incorrect product, or quality concern), please contact us at Sadityhairlabelllc@gmail.com within 48 hours of receiving your order so we can resolve it promptly.

Washing & Conditioning

• Wash hair before installing using a sulfate-free shampoo and conditioner.
• Always detangle with a wide-tooth comb starting from the ends upward.
• Deep condition often to keep hair soft and hydrated.

 Daily Care

• Use a silk or satin bonnet/scarf when sleeping to reduce tangles.
• Brush or comb gently, especially when hair is wet.
• Avoid heavy oils or products that cause buildup.
  

 Heat & Styling

• Limit excessive heat styling to keep cuticles healthy.
• Always use a heat protectant spray before using flat irons or curling wands.
• Hair can be colored or bleached, but for best results consult a professional stylist

With proper care, our wigs and extensions can last up to 12 months or more, depending on the product and how often it’s worn. Our high-quality hair is designed to maintain its softness and durability with consistent care.